Refund Policy

Effective Date: 17/11/2025
Website: https://courses.webcart.pro
Owner/Operator: WebCart Pro

1. General Policy — No Refunds for Digital Products

All products sold on courses.webcart.pro are digital goods delivered instantly.
Because digital items cannot be “returned,” we do not provide refunds under normal circumstances.

Purchasing from this website means you understand and agree to a strict no-refund policy.

2. When a Refund MAY Be Considered

Exceptions are rare and only approved if you meet all of these conditions:

A. You did NOT receive access to the digital product

and

B. You report the issue within 24 hours of purchase

and

C. You provide solid proof, including:

  • Payment receipt or transaction ID

  • Screenshot/video showing you did not receive login/access

  • Email or account where the product should have been delivered

If the issue is confirmed from our side, we may approve a refund.

3. Situations That Are NOT Eligible for Refunds

We will not issue refunds for the following reasons:

  • “I changed my mind.”

  • “I don’t need the product anymore.”

  • “I thought it was something else.”

  • “I didn’t like the content.”

  • “I can’t use it on my device.”

  • You entered the wrong email or information.

  • You lost access because you shared your login or violated terms.

  • You purchased by mistake or without reading the product description.

  • You purchased during discounts, offers, or special deals.

These are not valid grounds for a refund.

4. Technical Issues

If you face technical problems accessing or downloading your product:

  • Contact support immediately.

  • Most issues can be fixed through simple troubleshooting.

  • A technical issue does NOT automatically qualify for a refund.

Your device limitations, slow internet, browser issues, or software incompatibility are not our responsibility.

5. Fraud Prevention & Abuse

We reserve the right to deny refund requests if we detect:

  • Chargeback attempts

  • Fraudulent transactions

  • Misuse of product access

  • Multiple login attempts from suspicious locations

  • Unauthorized sharing or distribution of our digital products

Any such behavior may result in:

  • Account suspension

  • Permanent access removal

  • Legal action (including DMCA & copyright claims)

6. Duplicate Payments

If you were charged twice due to a payment gateway error:

  • Provide proof of both transactions

  • We will refund the duplicate amount after verification

  • Timeline depends on your bank/payment provider

This is the only refund scenario that is processed quickly.

7. How to Request an Exception Refund

Email us only if you meet the exception criteria:

Email: [Add support email]

Subject Line: Refund Request – Order ID ________

Include:

  • Your full name

  • Email used during purchase

  • Order ID / Transaction ID

  • Proof that you didn’t receive access

  • Screenshots or video evidence

Incomplete or vague refund requests will be ignored.

8. Decision Timeline

Most refund decisions take 3–7 business days
(Only if you qualify under the exceptions.)

If approved, refunds are processed to the original payment method.

9. Final Decision

All refund decisions made by WebCart Pro are final.
We are not obligated to provide a refund unless you meet the exact conditions listed.

10. Contact Information

If you have questions:
Email: contact.webzamdigital@gmail.com
Website: https://courses.webcart.pro